Support

We're here to help you govern and trust intelligent systems

Get in Touch

For support inquiries, technical questions, or general assistance, please contact our team:

Email: team@orchestraengine.com

Our team typically responds within 1-2 business days.

Frequently Asked Questions

What is Orchestra Engine?

Orchestra Engine is The AI Governance Company. We provide Ovna, a comprehensive AI governance platform that helps organizations govern and trust their intelligent systems through features like prompt protection, live alerts, and AI tool registry management.

How does Prompt Protection work?

Before a prompt is sent to an AI tool, it's automatically scanned and any privileged or sensitive information is redacted. The user receives an instant explanation and a redaction preview, ensuring data protection without disrupting workflows.

Who can benefit from Orchestra Engine?

Orchestra Engine is designed for enterprises, law firms, and organizations that need to ensure AI governance, compliance, and data protection across their operations. It's particularly valuable for organizations with multiple departments, clients, or regions requiring unified AI governance.

How do I get started with Orchestra Engine?

You can request a demo by clicking the "Request a demo" button on our website or by joining our waitlist. Our team will work with you to understand your needs and set up a tailored AI governance solution for your organization.

What kind of support do you offer?

We provide comprehensive support including technical assistance, implementation guidance, and ongoing customer success management. Contact us at team@orchestraengine.com for any questions or support needs.

Is my data secure with Orchestra Engine?

Absolutely. Security and privacy are at the core of what we do. Our platform is designed to protect sensitive information through automated scanning, redaction, and comprehensive governance controls. We follow industry-leading security practices to ensure your data remains protected.